At p62, entertainment only matters when it is safe and in control. We provide a wide range of tools and resources to ensure your gaming experience stays enjoyable and never becomes a burden.
P62 provides a range of self-control tools that you can activate at any time directly from your account — no waiting period or manual application required.
Set the maximum amount you can deposit into your account per day, week, or month. This limit takes effect immediately and can be lowered at any time. Increasing the limit requires a 72-hour waiting period to allow time for reconsideration.
Set how long you can play in a single session. Once the time limit is reached, the system will issue a warning and automatically restrict your access. This feature helps you stay aware of the time you spend on the platform.
Set a loss limit for a defined period so you never lose more than you can afford. Once the loss limit is reached, the system blocks any further wagering until the limit period expires or you adjust the limit.
Need a short break? Activate a cool-off period of 24 hours, 72 hours, or 7 days. During this time, you cannot make deposits or play. Your account balance remains safe and withdrawals are still permitted at any time.
If you feel the need to stop entirely for a period of time, the Self-Exclusion feature lets you block access to your account for 30 days to 5 years. Re-registration is not permitted during this period.
You can opt out of all promotional notices, bonus offers, and marketing messages. Full control is in your hands — disable all marketing communications with one click from your account settings page.
Responsible gaming refers to a set of practices, tools, and policies designed to ensure that wagering activity remains purely a form of entertainment — not a source of income or an escape from problems. At p62, this concept is more than a slogan. It is built into every layer of our platform, from the way we design our interface to the way our system monitors gameplay patterns.
Many Malaysian players use platforms like p62 for healthy entertainment — enjoying slot games, sports betting, or the casino lobby as a way to unwind after a long day. Most of them can do so without any issues. However, a small number of players may find themselves in situations where gaming begins to interfere with their daily life, finances, or personal relationships. It is for these players that our protection tools are designed.
It is important to understand that there is nothing wrong with betting in a fun and controlled manner. The problem arises when wagering starts to feel like an obligation, or when someone bets to chase back losses. Identifying the early warning signs is the most important first step.
Remember: Betting should feel enjoyable. When it starts to feel like stress or an obligation, that is your signal to pause and reassess your situation.
Recognising the early signs of problem gambling is key to getting help in time. Here are some warning signs to watch for in yourself or someone you care about:
Betting with money that should be used for basic necessities such as rent, bills, or food.
Feeling the need to hide the amount of money or time spent on betting from family or friends.
Continuing to bet to "chase back" losses already incurred in the hope of recovering the money lost.
Feeling restless, irritable, or uncomfortable when unable to bet or when forced to cut back on betting.
Neglecting work, family, or social responsibilities due to spending too much time playing.
Borrowing money from others or taking out loans to fund wagering activity.
If you recognise any of the signs above in yourself, do not panic and do not feel ashamed. Many people face the same situation and help is available. Contact the p62 support team or use the self-exclusion tool to give yourself the space you need.
All self-control tools are accessible directly from your account without needing to contact customer support. Here is a quick guide on how to use them:
Go to login page and enter your credentials. Make sure you are using a personal device and a secure internet connection.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
You will see a full list of self-control tools including deposit limits, time limits, loss limits, break periods, and self-exclusion. Choose what suits your needs.
Enter your desired limit and click the confirm button. Decreases take effect immediately. Increases require a mandatory waiting period as an added security measure.
Check your self-control settings every month. Financial circumstances and lifestyles change — make sure your limits always reflect what you can genuinely afford to spend on entertainment.
P62 takes the strictest measures to ensure this platform cannot be accessed by anyone under the age of 18. This is not merely a legal requirement — it is a moral responsibility we uphold with full awareness.
Every new player is required to submit a valid identity document during the KYC (Know Your Customer) process. Without successful age verification, deposits and withdrawals cannot be processed. Our system automatically flags accounts showing signs of underage players for manual review by our security team.
If you suspect an underage player: Contact the p62 support team via 24/7 Live Chat. We will investigate promptly and take appropriate action, including immediate account closure if necessary.
Answer honestly — have any of these situations applied to you in the past 30 days?
Have you ever bet more than you originally planned?
Do you try to recover lost money by betting more?
Does wagering interfere with your work, sleep, or family relationships?
Have you ever borrowed money or sold possessions to fund your betting?
Do you feel uncomfortable or anxious when you are unable to place a bet?
If you answered "Yes" to any of the questions above, consider reaching out to p62 support or activating your self-control tools now.
Control the amount you can deposit each day, week, or month.
Effective immediatelySet a limit on how long you can play in a single continuous session.
CustomisableTake a 24-hour, 72-hour, or 7-day break from the platform with a single click.
Most popularBlock full account access for anywhere from 30 days to 5 years.
Maximum protectionRegister a p62 account today and enjoy a safe, fun, and responsible online entertainment experience. Our self-control tools are always available for you to use at any time.